Community Strategy Advisory · thecommunityarchitect.ai

The
Community
Architect

Dani Weinstein has spent two decades designing the community ecosystems that drive adoption, retention, and upsell at IBM, SAP, HP, Domo, and Kaltura. He architects the systems that turn your customers, partners, developers, and employees into your most powerful growth engine.

Work With Dani See the blueprint
110M+
Users engaged across
global ecosystems
$5M+
Annual cost savings
at a single company
Two
Decades
Building communities
that move metrics
Built communities at
IBM SAP Hewlett-Packard Domo Kaltura
About Dani

Community isn't a
channel. It's
infrastructure.

"Customers, partners, developers, and employees sharing knowledge — that's not a nice-to-have. That's your most powerful growth lever."

Most companies treat community as a marketing checkbox. Dani Weinstein has spent two decades proving it's something far more powerful: a self-reinforcing ecosystem that drives product adoption, cuts support costs, deepens platform usage, and turns customers into vocal advocates.

From launching HP's global support forums to 100M+ annual visitors, to scaling Domo's B2B community from zero in 90 days, to leading SAP's largest-ever platform migration, to transforming IBM TechXchange — he brings a rare combination of executive-level strategy and operational precision to every engagement.

He works directly with executives and founding teams to design, build, or transform communities that create measurable business outcomes.

CMX Fellow and Advisor 2026 LEAP Academy Ambassador Award 2024 & 2025 Bay Area LEAP Circle Director People Connector Global Citizen Groundswell Award TSIA Award MBA · UC Davis Six Sigma Black Belt
Dani Weinstein — The Community Architect
Services

The
Blueprint

Every engagement is designed around your stage, your team, and your goals. No templated playbooks — just strategy built from two decades of doing this at scale across enterprise, mid-market, and high-growth startups.

01
Community Strategy & Roadmap

A comprehensive strategy built around your business goals — from positioning and audience definition to a phased roadmap with clear KPIs and executive alignment.

02
Community Launch & Build

Launch right. Platform selection, gamification design, content strategy, member onboarding, and the 90-day activation plan to hit early momentum fast.

03
Community Transformation

Underperforming community? Dani will audit what's broken — engagement, structure, team, tech — and deliver a transformation plan with measurable outcomes.

04
Gamification & Engagement Design

Redesign your engagement loops, loyalty tiers, and recognition programs to activate passive members and convert them into passionate brand advocates.

05
Executive Advisory & Coaching

Ongoing strategic partnership for community leaders who want a seasoned thought partner and expert advisor on retainer — available when it matters most.

06
Team Building & Operating Model

Build a world-class community team. Hiring profiles, OKRs, workflows, and the 30-60-90 plan to get your people delivering impact from day one.

Proven Impact

Results that
move the needle.

110M+
Annual visitors across global community ecosystems
HP Social Care at peak scale
$5M
Annual support cost savings at a single company
Domo B2B community
70%
Year-over-year growth in community forum traffic
HP global support forums
90d
From zero to fully launched B2B community
Domo, exceeding all targets
Who I Work With

Built for companies
serious about
community.

E
Enterprise B2B SaaS

You have millions of users and a community that isn't converting them into advocates or reducing your support burden. Time to change the architecture.

M
Mid-market tech companies

Growing fast with no community structure in place. You need strategy, a proven operating model, and someone who knows what great looks like.

S
Series B & C startups

You have funding, customers, and momentum. Community is your next unlock — for retention, NPS, and the brand loyalty that paid acquisition can never build.

∞
Any organization with a community need

Customers, partners, developers, employees — if they should be talking to each other and to you, there's a community architecture that makes it happen.

Experience

Two decades.
Five companies.
One mission.

Every role, every ecosystem — built around the same conviction: community is where your most powerful business outcomes live.

IBM
2025
Head of Community, TechXchange

Led IBM TechXchange — the global ecosystem for technologists, developers, and IT practitioners. Scaled by 2,500+ members at flagship conference, overhauled gamification strategy, and delivered a full transformation plan within the first 8 days.

+2,500 members at single event
SAP
2022 – 2024
Director, Community Strategy

Drove SAP's five-year community strategy and led the largest community platform migration in the industry — ensuring a seamless transition for millions of users with uninterrupted engagement throughout.

Largest industry migration ever
Kaltura
2020 – 2022
Sr. Director, Customer Community & Growth

Founded and launched Kaltura's first B2B customer community from zero — securing executive sponsorship, negotiating vendor contracts, and going live within six months, exceeding all initial engagement targets.

Zero to launch in 6 months
Domo
2015 – 2020
Head of Global Community

Launched and scaled Domo's B2B community within 90 days — driving double-digit growth in platform adoption, retention, and upsell while saving $5M annually in support costs.

$5M annual savings · 90-day launch
HP
2007 – 2015
Sr. Manager, HP Social Care

Built HP's global social care ecosystem from scratch — seven multilingual forums in 15 months, surpassing 100M annual visitors and generating tens of millions in annual support deflection savings. Multiple industry awards including Groundswell, TSIA, and ASP.

100M+ annual visitors · Groundswell Award
Awards & Credentials
CMX Fellow and Advisor 2026 LEAP Academy Ambassador Award 2024 & 2025 Bay Area LEAP Circle Director People Connector Global Citizen Groundswell Award TSIA Award MBA · UC Davis Six Sigma Black Belt

Ready to
architect your
community?

Let's start with a conversation about where you are, where you want to be, and what it takes to build a community that actually moves the business.

Schedule a Call See the services

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